dawntipton8603
May 28, 2026
"The filter itself works fine, so I..."
The filter itself works fine, so I figured the company would be easy to deal with too, but the return and warranty side was kind of annoying. I assumed it would be a quick fix, then ended up sending multiple emails and getting asked for more info instead of just getting help. The return rules are strict too, so definitely read those before buying. Not a terrible experience, but I expected it to be smoother.
Rick_murphy75
May 12, 2026
"Easy to set up"
I got my Big Berkey put together quickly. The instructions were simple enough to follow, and nothing really felt confusing. I think it took me about 15 minutes, and I didn’t need any special tools. I also had the receipt and order email handy just in case, but I didn’t end up needing them. Really happy with it so far.
JoleneSalazar
May 04, 2026
"Definitely worth it for better-tasting water"
I’m happy with this filter. The water tastes so much better now, and that chlorine smell is basically gone. The flow can be a little slow at times, which is slightly annoying, but for the improvement in taste, I’d say it’s still a good value.
robert-Johnson
April 19, 2026
"Really easy to stay on top of"
I thought cleaning this thing was going to be more of a pain, but it’s been simple. The filters pop out easily and go back in without any fuss. So far, no drama at all. Compared to my old one, it’s just..
hello_rodolfo760
April 16, 2026
"Pretty smooth overall"
Most days it flows well, but these things always feel like they could be a bit faster. Not bad, just wish it moved quicker sometimes
Tom-measom
April 16, 2026
"Super quick support"
i mean, they got back to me really fast and had my issue fixed before I even had time to stress about it...
hello_charles249
April 02, 2026
"Delivery was fine, just not something I’d count on being fast"
I ordered from bigberkeywaterfilters.com and the package did eventually show up, so it wasn’t a bad experience overall. The main thing was the shipping updates were slow and vague, which made it a little hard to know what was actually going on.
It ended up arriving a few days later than I expected, but nothing was damaged. Based on this one order, I’d assume delivery from them can be okay but maybe not super dependable timing-wise, so I’d probably order again only if I wasn’t in a rush.
ShannonLarkin_19
March 09, 2026
"Decent build, but typical"
The steel part feels solid enough, but the spigot comes off kind of cheap. that’s how these things always seem to be, one part feels sturdy and then some little piece feels like they cut corners.
Peggy-visitacion
February 08, 2026
"Replacement filters are never available"
I needed replacement filters and, of course, they were out of stock again. I checked back a few different times and still nothing. At this point my Berkey is just sitting there useless, which is ridiculous for something I rely on every day. Give me a break, how are the filters always unavailable?
hello_emily229
January 29, 2026
"Works fine, but the leaking is kind of annoying"
So, the filter itself works okay, I guess, but mine keeps leaking a little around the spigot. I’ve had to retighten it every few days, which is, annoying after a while.
andrea1986
January 28, 2026
"Cleaner water, but I expected things to move faster"
The water definitely tastes cleaner now, so I’m happy with that part. I just wish the whole process had been smoother. Shipping took longer than I expected, and the instructions weren’t as clear as they should’ve been, so setup was more annoying than it needed to be
jessiegibbs0153
January 28, 2026
"Decent fluoride filters, but I expected a bit more"
I ordered from bigberkeywaterfilters.com mainly because I wanted help with fluoride removal. Shipping was totally fine, and getting everything set up wasn’t too bad, though the fluoride filters did take some messing around with priming. My husband noticed the water tastes better, so that’s definitely a plus.
The part I’m still unsure about is how much fluoride is actually being removed, since I’d have to test it myself to really know. For the price, I was hoping for clearer results or more info upfront. Overall it’s okay and I don’t regret buying it, but I wouldn’t say it’s amazing.
Tiffany_ornellas81
January 25, 2026
"Good filters, just wish the test info was easier to find"
I ended up ordering from bigberkeywaterfilters.com after spending some time reading through the testing info and certifications, that was the big thing that made me feel okay about buying. Water filter claims can get confusing, so I wanted to feel like I was choosing something I could actually trust.
So far it’s been working well, and the water tastes clean — no complaints there. I just wish the site made the test results easier to compare without having to dig around so much. Still, I trust it more than a lot of random filters I’ve seen online, so I’d give it 4 stars.
duane.Yee
January 17, 2026
"Felt overpriced for what I got"
I was in a good mood when I ordered and thought the whole setup looked simple enough, but the cost started adding up fast once filters and extras came into the picture. For the price, I expected it to feel more worth it, but it just didn’t for me. I ended up finding cheaper options that seem to do the same job, so I wouldn’t buy it again.
Michael_dudley98
January 03, 2026
"I’ve been using mine for months now, and..."
I’ve been using mine for months now, and I was fully expecting to be annoyed by needing to change the filters all the time, but nope, they’re still going strong. Kind of a relief, honestly. I didn’t think I’d care that much, but it’s actually really nice not having another little maintenance thing to worry about...
LeonardLong_21
December 26, 2025
"Pretty useful… though it’s kind of in the way"
I got this mainly to have on hand for storm season and random power outages, i’m glad I did. We’ve already used it twice after heavy rain when the water seemed a little off. It’s simple to use, which is great, but wow, it takes up more counter space than I thought it would. Not a huge deal, but also slightly annoying. Still, I’d rather have it sitting there than be stuck without it when we need it.